Frequently Asked Questions
Get the answers you need to stay strange.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 5-7 business days, while international orders can take 10-21 business days depending on customs processing.
What is your return policy for apparel?
We accept returns on unworn and unwashed items with original tags within 30 days of delivery. Please note that certain limited-edition collaborations may be final sale.
How do I know which size to order?
Each product page features a detailed size guide. Our clothing generally follows a standard slim-fit aesthetic; if you prefer a looser fit, we recommend sizing up.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my Emily The Strange screen-printed tees?
To preserve the graphic integrity, we recommend washing garments inside out in cold water and tumble drying on low heat or hanging to dry.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.